Teabreak

SUPPORT

Email [email protected] and you will get a reply within a few days.It helps if you can tell us:Which level or screen it happened on.
What you expected, and what happened instead.
Your device and iOS version — Settings → General → About.
A screenshot, if it is something you can see.Q1: My progress has gone. Progress is saved on the device. If you are signed in to iCloud it should return when the device syncs. Deleting and reinstalling the app clears the local copy.Q2: I bought something and it did not appear. Open Settings inside the game and tap Restore purchases. If it still has not appeared, email the address above.Q3: Refunds. Purchases are handled by Apple, so refunds go through Apple rather than through us — reportaproblem.apple.comQ4: Is a level impossible? No. Every board is built backwards from a solved position and checked by computer before it ships, so a solution always exists. If one seems wrong, please tell us the level number — that would be a bug worth knowing about.

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